Skip to main content
Gateways Inn · Lenox, Massachusetts

FAQs & policies

Aerial view of a snowy town with a large white building

Answers to the questions our guests ask most about Gateways Inn.

How do I reserve a room at Gateways Inn?

Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.

What are the check-in and check-out times at Gateways Inn?

At Gateways Inn, check-in begins at 3:00 PM and check-out is by 11:00 AM.

Is parking available at Gateways Inn?

Yes — Gateways Inn offers free parking for guests.

Does Gateways Inn have Wi-Fi?

Yes — free Wi-Fi is available in the rooms and public areas at Gateways Inn.

Is breakfast included, and is there a restaurant at Gateways Inn?

At Gateways Inn, a breakfast_type_continental breakfast is included with your stay, there is a restaurant on the property and there is a bar.

What is in the rooms at Gateways Inn?

Rooms at Gateways Inn include free Wi-Fi, air conditioning, king beds, queen beds, EV charging and fireplace in room.

Where is Gateways Inn?

Gateways Inn is in Lenox, Massachusetts. The Map page shows the exact spot.

Can I hold a meeting or wedding at Gateways Inn?

Yes — Gateways Inn offers business center, meeting room and event venue.

What is the cancellation policy at Gateways Inn?

It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.

What are the hours at Gateways Inn?

At Gateways Inn: dinner hours (restaurant): Thu 4-8 pm; Fri 4-8 pm; Sat 4-8 pm; restaurant hours: Thu 5-9:30 pm; Fri 5-9:30 pm; Sat 5-9:30 pm.

What should I know before I book at Gateways Inn?

At Gateways Inn: free parking; Free Wi-Fi; breakfast included.

How far is Gateways Inn from the airport?

From Gateways Inn, Albany International Airport is about 38 miles away.

Is there public transportation near Gateways Inn?

Yes — the nearest public transit stop is about 260 yards from Gateways Inn.

What time zone is Gateways Inn in?

Gateways Inn is on Eastern time — check-in and check-out times on this page are local times.

Can I see photos of Gateways Inn?

Yes — the Gallery page has 55 photographs of Gateways Inn, and the Rooms, Dining and Amenities pages show the photos that belong to each.

How will I know my reservation at Gateways Inn is confirmed?

Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.

Are the rates on this page the best available?

Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.

Policies at a glance

Hours, check-in & check-out
  • Check-in from: 3:00 PM
  • Check-out by: 11:00 AM
  • Dinner hours (restaurant): Thu 4-8 pm; Fri 4-8 pm; Sat 4-8 pm
  • Restaurant hours: Thu 5-9:30 pm; Fri 5-9:30 pm; Sat 5-9:30 pm
Policies & good to know
  • Free parking: yes
  • Free Wi-Fi: yes
  • Breakfast included: yes
  • Cancellation Strict
  • Non Refundable

Reserve your stay

Choose your dates and confirm your stay at Gateways Inn at the best available rate, with no booking fees.

Reserve your stay

Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.

Gateways InnBest available rate — no booking fees.
Reserve