FAQs & policies

Answers to the questions our guests ask most about Fidelity Hotel.
How do I reserve a room at Fidelity Hotel?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Fidelity Hotel?
At Fidelity Hotel, check-in begins at 4:00 PM and check-out is by 12:00 PM.
Is Fidelity Hotel pet friendly?
Yes — dogs are welcome at Fidelity Hotel; up to 2 pets per room and there is a dog park close by.
Is parking available at Fidelity Hotel?
Yes — parking is available at Fidelity Hotel.
Does Fidelity Hotel have Wi-Fi?
Yes — free Wi-Fi is available in the rooms and public areas at Fidelity Hotel.
Is breakfast included, and is there a restaurant at Fidelity Hotel?
At Fidelity Hotel, breakfast is included with your stay, there is a restaurant on the property and there is a bar with a happy hour.
What is in the rooms at Fidelity Hotel?
Rooms at Fidelity Hotel include service, fitness center, concierge service, elevator, heating and two queens.
Is Fidelity Hotel wheelchair accessible?
Accessible features at Fidelity Hotel include wheelchair accessible.
Where is Fidelity Hotel?
Fidelity Hotel is in Cleveland, Ohio. The Map page shows the exact spot.
What is there to do around Fidelity Hotel?
Guests at Fidelity Hotel can enjoy fishing.
Can I hold a meeting or wedding at Fidelity Hotel?
Yes — Fidelity Hotel offers meeting room, business center, event space and event wedding venue.
What is the cancellation policy at Fidelity Hotel?
It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
Is Fidelity Hotel smoke-free?
Yes — Fidelity Hotel is a smoke-free property.
What are the hours at Fidelity Hotel?
At Fidelity Hotel: breakfast hours (Club Room): 7-11 am daily; Mon-Fri 7-11 am; brunch hours (Club Room): Sat, Sun 7 am-2 pm; lunch hours (Club Room): Mon-Fri 11 am-2 pm; dinner hours (Club Room): Mon-Thu, Sun 4-10 pm; Fri, Sat 4-11 pm; bar hours (Club Room): 2-4 pm daily; happy hour (Club Room): Mon-Thu 3-6 pm.
What fees should I know about at Fidelity Hotel?
Fidelity Hotel lists these charges: valet parking fee: $25 per night.
What should I know before I book at Fidelity Hotel?
At Fidelity Hotel: early check-in offered; late check-out offered; Free Wi-Fi; breakfast included; smoking allowed: no; housekeeping: daily.
How far is Fidelity Hotel from the airport?
From Fidelity Hotel, Cleveland Hopkins International Airport is about 10 miles away.
Is there a grocery store near Fidelity Hotel?
Yes — the nearest grocery store is about 340 yards from Fidelity Hotel.
Is there public transportation near Fidelity Hotel?
Yes — the nearest public transit stop is about 220 ft from Fidelity Hotel.
What time zone is Fidelity Hotel in?
Fidelity Hotel is on Eastern time — check-in and check-out times on this page are local times.
Can I see photos of Fidelity Hotel?
Yes — the Gallery page has 61 photographs of Fidelity Hotel, and the Rooms, Dining and Amenities pages show the photos that belong to each.
Can I arrive late at Fidelity Hotel?
Yes — the front desk at Fidelity Hotel is staffed 24 hours a day.
How will I know my reservation at Fidelity Hotel is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 12:00 PM
- Breakfast hours (Club Room): 7-11 am daily; Mon-Fri 7-11 am
- Brunch hours (Club Room): Sat, Sun 7 am-2 pm
- Lunch hours (Club Room): Mon-Fri 11 am-2 pm
- Dinner hours (Club Room): Mon-Thu, Sun 4-10 pm; Fri, Sat 4-11 pm
- Bar hours (Club Room): 2-4 pm daily
- Happy hour (Club Room): Mon-Thu 3-6 pm
Fees
- Valet parking fee: $25 per night
Policies & good to know
- Early check-in offered: yes
- Late check-out offered: yes
- Free Wi-Fi: yes
- Breakfast included: yes
- Smoking allowed: no
- Housekeeping: daily
- Cancellation Strict
- Non Refundable
Pets
- Pet Dog Park
- Dogs Welcome
Reserve your stay
Choose your dates and confirm your stay at Fidelity Hotel at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.