FAQs & policies

Answers to the questions our guests ask most about Eden Resort & Suites.
How do I reserve a room at Eden Resort & Suites?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
Is Eden Resort & Suites pet friendly?
Yes — dogs are welcome at Eden Resort & Suites; the pet fee is $25 per night, there is a 80 lb weight limit and up to 2 pets per room.
Is parking available at Eden Resort & Suites?
Yes — Eden Resort & Suites offers free parking for guests, including accessible parking spaces.
Does Eden Resort & Suites have Wi-Fi?
Yes — free Wi-Fi is available at Eden Resort & Suites.
Is breakfast included, and is there a restaurant at Eden Resort & Suites?
At Eden Resort & Suites, breakfast is included with your stay, there is a restaurant on the property and there is a bar with a happy hour.
What is in the rooms at Eden Resort & Suites?
Rooms at Eden Resort & Suites include pool, sauna, pool indoor, pool outdoor, hot tub and service.
Does Eden Resort & Suites have a pool or spa?
Yes — Eden Resort & Suites offers a pool, spa massage reflexology, spa and spa treatments.
Is Eden Resort & Suites a good fit for families?
Yes — Eden Resort & Suites is family friendly, with game room.
Is Eden Resort & Suites wheelchair accessible?
Accessible features at Eden Resort & Suites include wheelchair accessible, step free shower, grab bars and ADA compliant.
Where is Eden Resort & Suites?
Eden Resort & Suites is in Lancaster, Pennsylvania. The Map page shows the exact spot.
What is there to do around Eden Resort & Suites?
Guests at Eden Resort & Suites can enjoy golf on site, beach chairs and ski shuttle service.
Can I hold a meeting or wedding at Eden Resort & Suites?
Yes — Eden Resort & Suites offers meeting ballroom, business center, meeting room and meeting av equipment.
What is the cancellation policy at Eden Resort & Suites?
It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
What are the hours at Eden Resort & Suites?
At Eden Resort & Suites: pool hours: from 9 am daily; until 2 pm daily; Mon-Thu 11:30 am-9 pm; brunch hours (Courtyard): Sun 10:30 am-2 pm; restaurant hours (Bistro 2two2): 11:30 am-10 pm daily; Mon-Fri 9 am-8 pm; Sat, Sun 9 am-5 pm; Mon until 5 pm; bar hours (Bistro 2two2): Mon-Thu, Sun 11:30 am-10 pm; Fri, Sat 11:30 am-midnight; Fri, Sat 4 pm-midnight; Fri, Sat 4-10 pm; happy hour (Bistro 2two2): Mon-Fri 3-6 pm; quiet hours: 10 pm-8 am daily; online reservation queue: Mon from noon; Mon-Fri until 5 pm; 11 am-8 pm daily; 8-9:30 pm daily; Mon 11 am-2 pm; Fri 2-8 pm; Sat 11 am-8 pm; Sun 11 am-2 pm.
What fees should I know about at Eden Resort & Suites?
Eden Resort & Suites lists these charges: smoking fine: $500; incidental hold: $100 per night.
What should I know before I book at Eden Resort & Suites?
At Eden Resort & Suites: early check-in offered; late check-out offered; free parking; Free Wi-Fi; breakfast included; free cancellation until: 3 days before arrival; late cancellation charge: 1 night; minimum check-in age: 21; Photo ID required at check-in; credit card required; cash accepted; adults-only property; adults-only pool; smoking allowed: no; housekeeping: daily.
How far is Eden Resort & Suites from the airport?
From Eden Resort & Suites, Lancaster Airport is about 3.7 miles away and the nearest major airport, Philadelphia International Airport, is about 58 miles away.
Is there a grocery store near Eden Resort & Suites?
Yes — the nearest grocery store is about 200 yards from Eden Resort & Suites.
What time zone is Eden Resort & Suites in?
Eden Resort & Suites is on Eastern time.
Can I see photos of Eden Resort & Suites?
Yes — the Gallery page has 366 photographs of Eden Resort & Suites, and the Rooms, Dining and Amenities pages show the photos that belong to each.
Can I arrive late at Eden Resort & Suites?
Yes — the front desk at Eden Resort & Suites is staffed 24 hours a day.
How will I know my reservation at Eden Resort & Suites is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Pool hours: from 9 am daily; until 2 pm daily; Mon-Thu 11:30 am-9 pm
- Brunch hours (Courtyard): Sun 10:30 am-2 pm
- Restaurant hours (Bistro 2two2): 11:30 am-10 pm daily; Mon-Fri 9 am-8 pm; Sat, Sun 9 am-5 pm; Mon until 5 pm
- Bar hours (Bistro 2two2): Mon-Thu, Sun 11:30 am-10 pm; Fri, Sat 11:30 am-midnight; Fri, Sat 4 pm-midnight; Fri, Sat 4-10 pm
- Happy hour (Bistro 2two2): Mon-Fri 3-6 pm
- Quiet hours: 10 pm-8 am daily
- online reservation queue: Mon from noon; Mon-Fri until 5 pm; 11 am-8 pm daily; 8-9:30 pm daily; Mon 11 am-2 pm; Fri 2-8 pm; Sat 11 am-8 pm; Sun 11 am-2 pm
Fees
- Smoking fine: $500
- Incidental hold: $100 per night
Policies & good to know
- Early check-in offered: yes
- Late check-out offered: yes
- Free parking: yes
- Free Wi-Fi: yes
- Breakfast included: yes
- Free cancellation until: 3 days before arrival
- Late cancellation charge: 1 night
- Minimum check-in age: 21
- Photo ID required at check-in: yes
- Credit card required: yes
- Cash accepted: yes
- Adults-only property: yes
- Adults-only pool: yes
- Smoking allowed: no
- Housekeeping: daily
- Cancellation Strict
- Non Refundable
Pets
- Dog Friendly
- Dogs Welcome
- Pet Fee (per night): $25
- Pet Fee Per Week: $100
Reserve your stay
Choose your dates and confirm your stay at Eden Resort & Suites at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.