FAQs & policies
Answers to the questions our guests ask most about Custom House Inn.
How do I reserve a room at Custom House Inn?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
Is Custom House Inn pet friendly?
Yes — dogs are welcome at Custom House Inn.
Does Custom House Inn have Wi-Fi?
Yes — free Wi-Fi is available at Custom House Inn.
Is breakfast included, and is there a restaurant at Custom House Inn?
At Custom House Inn, there is a bar.
What is in the rooms at Custom House Inn?
Rooms at Custom House Inn include sofa beds, sleeper sofa, king beds, kitchenette, air conditioning and free Wi-Fi.
Is Custom House Inn a good fit for families?
Yes — Custom House Inn is family friendly.
Where is Custom House Inn?
Custom House Inn is in Key West, Florida. The Map page shows the exact spot.
What is the cancellation policy at Custom House Inn?
It depends on the rate you choose: some rates can be cancelled free of charge within the stated window. The exact terms for your dates are shown before you confirm.
Is Custom House Inn smoke-free?
Yes — Custom House Inn is a smoke-free property.
What should I know before I book at Custom House Inn?
At Custom House Inn: late check-out offered; Free Wi-Fi; minimum check-in age: 25; adults-only property.
How far is Custom House Inn from the airport?
From Custom House Inn, Key West International Airport is about 2.9 miles away and the nearest major airport, Juan Gualberto Gomez International Airport, is about 108 miles away.
Is there a grocery store near Custom House Inn?
Yes — the nearest grocery store is about 0.3 miles from Custom House Inn.
Is there public transportation near Custom House Inn?
Yes — the nearest public transit stop is about 150 yards from Custom House Inn.
Is Custom House Inn close to the water?
Yes — Custom House Inn is within 1.9 miles of the coast.
What time zone is Custom House Inn in?
Custom House Inn is on Eastern time.
Can I see photos of Custom House Inn?
Yes — the Gallery page has 31 photographs of Custom House Inn, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at Custom House Inn is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Policies & good to know
- Late check-out offered: yes
- Free Wi-Fi: yes
- Minimum check-in age: 25
- Adults-only property: yes
- Cancellation Free Window
Pets
- Dogs Welcome
Reserve your stay
Choose your dates and confirm your stay at Custom House Inn at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.