FAQs & policies
Answers to the questions our guests ask most about Crystal Suites.
How do I reserve a room at Crystal Suites?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Crystal Suites?
At Crystal Suites, check-in begins at 3:00 PM and check-out is by 11:00 AM.
Is parking available at Crystal Suites?
Yes — Crystal Suites offers free parking for guests, including accessible parking spaces.
Does Crystal Suites have Wi-Fi?
Yes — free Wi-Fi is available in the rooms and public areas at Crystal Suites.
Is breakfast included, and is there a restaurant at Crystal Suites?
At Crystal Suites, there is a restaurant on the property and there is a bar.
What is in the rooms at Crystal Suites?
Rooms at Crystal Suites include heating, pool, air conditioning, pool outdoor, king beds and free Wi-Fi.
Does Crystal Suites have a pool or spa?
Yes — Crystal Suites offers a pool and spa.
Is Crystal Suites a good fit for families?
Yes — Crystal Suites is family friendly.
Is Crystal Suites wheelchair accessible?
Accessible features at Crystal Suites include wheelchair accessible, grab bars and service animals allowed. If this is essential to your stay, please confirm it with us before you reserve.
Where is Crystal Suites?
Crystal Suites is in Houston, Texas. The Map page shows the exact spot.
What is the cancellation policy at Crystal Suites?
It depends on the rate you choose: some rates can be cancelled free of charge within the stated window and discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
What should I know before I book at Crystal Suites?
At Crystal Suites: free parking; Free Wi-Fi; smoking allowed: no.
How far is Crystal Suites from the airport?
From Crystal Suites, William P. Hobby Airport is about 7.1 miles away.
Is there a grocery store near Crystal Suites?
Yes — the nearest grocery store is about 300 yards from Crystal Suites.
Is there public transportation near Crystal Suites?
Yes — the nearest public transit stop is about 0.5 miles from Crystal Suites.
What time zone is Crystal Suites in?
Crystal Suites is on Central time — check-in and check-out times on this page are local times.
Can I see photos of Crystal Suites?
Yes — the Gallery page has 1 photographs of Crystal Suites, and the Rooms, Dining and Amenities pages show the photos that belong to each.
Can I arrive late at Crystal Suites?
Yes — the front desk at Crystal Suites is staffed 24 hours a day.
How will I know my reservation at Crystal Suites is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 3:00 PM
- Check-out by: 11:00 AM
Policies & good to know
- Free parking: yes
- Free Wi-Fi: yes
- Smoking allowed: no
- Cancellation Free Window
- Cancellation Strict
- Non Refundable
Reserve your stay
Choose your dates and confirm your stay at Crystal Suites at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.