FAQs & policies
Answers to the questions our guests ask most about Crossroads Inn & Suites.
How do I reserve a room at Crossroads Inn & Suites?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Crossroads Inn & Suites?
At Crossroads Inn & Suites, check-in begins at 4:00 PM and check-out is by 11:00 AM.
Is Crossroads Inn & Suites pet friendly?
Yes — dogs are welcome at Crossroads Inn & Suites.
Is parking available at Crossroads Inn & Suites?
Yes — Crossroads Inn & Suites offers free parking for guests.
Does Crossroads Inn & Suites have Wi-Fi?
Yes — free Wi-Fi is available at Crossroads Inn & Suites.
Is breakfast included, and is there a restaurant at Crossroads Inn & Suites?
At Crossroads Inn & Suites, there is a restaurant on the property and there is a bar.
What is in the rooms at Crossroads Inn & Suites?
Rooms at Crossroads Inn & Suites include pool, elevator, heating, hot tub, service and pool outdoor.
Does Crossroads Inn & Suites have a pool or spa?
Yes — Crossroads Inn & Suites offers a pool.
Is Crossroads Inn & Suites a good fit for families?
Yes — Crossroads Inn & Suites is family friendly, with game room.
Is Crossroads Inn & Suites wheelchair accessible?
Accessible features at Crossroads Inn & Suites include wheelchair accessible, grab bars and ADA compliant.
Where is Crossroads Inn & Suites?
Crossroads Inn & Suites is in Gatlinburg, Tennessee. The Map page shows the exact spot.
What is there to do around Crossroads Inn & Suites?
Guests at Crossroads Inn & Suites can enjoy beach chairs, hiking and ski resort.
Can I hold a meeting or wedding at Crossroads Inn & Suites?
Yes — Crossroads Inn & Suites offers business center and event space.
What is the cancellation policy at Crossroads Inn & Suites?
It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
What are the hours at Crossroads Inn & Suites?
At Crossroads Inn & Suites: front desk: open 24 hours.
What should I know before I book at Crossroads Inn & Suites?
At Crossroads Inn & Suites: free parking; Free Wi-Fi; smoking allowed: no; elevator.
How far is Crossroads Inn & Suites from the airport?
From Crossroads Inn & Suites, McGhee Tyson Airport is about 28 miles away.
Is there a grocery store near Crossroads Inn & Suites?
Yes — the nearest grocery store is about 220 yards from Crossroads Inn & Suites.
Is there public transportation near Crossroads Inn & Suites?
Yes — the nearest public transit stop is about 230 ft from Crossroads Inn & Suites.
What time zone is Crossroads Inn & Suites in?
Crossroads Inn & Suites is on Eastern time — check-in and check-out times on this page are local times.
Can I see photos of Crossroads Inn & Suites?
Yes — the Gallery page has 62 photographs of Crossroads Inn & Suites, and the Rooms, Dining and Amenities pages show the photos that belong to each.
Can I arrive late at Crossroads Inn & Suites?
Yes — the front desk at Crossroads Inn & Suites is staffed 24 hours a day.
How will I know my reservation at Crossroads Inn & Suites is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 11:00 AM
- Front desk: open 24 hours
Policies & good to know
- Free parking: yes
- Free Wi-Fi: yes
- Smoking allowed: no
- Elevator: yes
- Cancellation Strict
- Non Refundable
Pets
- Dogs Welcome
Reserve your stay
Choose your dates and confirm your stay at Crossroads Inn & Suites at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.