FAQs & policies

Answers to the questions our guests ask most about Chetola Resort.
How do I reserve a room at Chetola Resort?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Chetola Resort?
At Chetola Resort, check-in begins at 4:00 PM and check-out is by 10:00 AM.
Is Chetola Resort pet friendly?
Yes — dogs are welcome at Chetola Resort; there is a 50 lb weight limit.
Is parking available at Chetola Resort?
Yes — Chetola Resort offers free parking for guests.
Does Chetola Resort have Wi-Fi?
Yes — free Wi-Fi is available at Chetola Resort.
Is breakfast included, and is there a restaurant at Chetola Resort?
At Chetola Resort, breakfast is included with your stay, there is a restaurant on the property and there is a bar.
What is in the rooms at Chetola Resort?
Rooms at Chetola Resort include pool, sauna, concierge service, pool indoor, hot tub and service.
Does Chetola Resort have a pool or spa?
Yes — Chetola Resort offers a pool, spa, spa treatments and fitness classes.
Is Chetola Resort a good fit for families?
Yes — Chetola Resort is family friendly, with babysitting service and game room.
Is Chetola Resort wheelchair accessible?
Accessible features at Chetola Resort include wheelchair accessible and grab bars.
Where is Chetola Resort?
Chetola Resort is in Blowing Rock, North Carolina. The Map page shows the exact spot.
What is there to do around Chetola Resort?
Guests at Chetola Resort can enjoy fishing, tennis, pickleball and golf on site.
Can I hold a meeting or wedding at Chetola Resort?
Yes — Chetola Resort offers business center, meeting ballroom, meeting room and meeting av equipment.
Is Chetola Resort smoke-free?
Yes — Chetola Resort is a smoke-free property.
What are the hours at Chetola Resort?
At Chetola Resort: front desk: open 24 hours; breakfast hours (Haven): Tue-Sat 8-10:30 am; brunch hours (Haven): Sun 8 am-2 pm; dinner hours (Haven): Tue-Sat 5-9 pm; spa hours: Mon-Thu, Sun 8:30 am-3 pm; Fri, Sat 8:30 am-4 pm; 8:30 am-4 pm daily; haven: 5-8 pm daily; Thu-Sat 10 am-5 pm; Tue 11 am-5 pm (November 27 and 28, 2026).
What fees should I know about at Chetola Resort?
Chetola Resort lists these charges: crib fee: $10 per night; service charge: 20%; deposit: 50%; cancellation penalty: 50% (within 21 days of arrival).
What should I know before I book at Chetola Resort?
At Chetola Resort: free parking; Free Wi-Fi; breakfast included; deposit refundable; free cancellation until: 21 days before arrival; minimum stay: 2 nights; minimum check-in age: 21; Photo ID required at check-in; credit card required; cash accepted; debit cards accepted.
How far is Chetola Resort from the airport?
From Chetola Resort, Tri-Cities Regional TN/VA Airport is about 47 miles away and the nearest major airport, Charlotte Douglas International Airport, is about 76 miles away.
Is there a grocery store near Chetola Resort?
Yes — the nearest grocery store is about 220 yards from Chetola Resort.
What time zone is Chetola Resort in?
Chetola Resort is on Eastern time — check-in and check-out times on this page are local times.
Can I see photos of Chetola Resort?
Yes — the Gallery page has 143 photographs of Chetola Resort, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at Chetola Resort is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 10:00 AM
- Front desk: open 24 hours
- Breakfast hours (Haven): Tue-Sat 8-10:30 am
- Brunch hours (Haven): Sun 8 am-2 pm
- Dinner hours (Haven): Tue-Sat 5-9 pm
- Spa hours: Mon-Thu, Sun 8:30 am-3 pm; Fri, Sat 8:30 am-4 pm; 8:30 am-4 pm daily
- Haven: 5-8 pm daily; Thu-Sat 10 am-5 pm; Tue 11 am-5 pm (November 27 and 28, 2026)
Fees
- Crib fee: $10 per night
- Service charge: 20%
- Deposit: 50%
- Cancellation penalty: 50% (within 21 days of arrival)
Policies & good to know
- Free parking: yes
- Free Wi-Fi: yes
- Breakfast included: yes
- Deposit refundable: yes
- Free cancellation until: 21 days before arrival
- Minimum stay: 2 nights
- Minimum check-in age: 21
- Photo ID required at check-in: yes
- Credit card required: yes
- Cash accepted: yes
- Debit cards accepted: yes
Pets
- Dogs Welcome
- Pet Deposit Refundable
Reserve your stay
Choose your dates and confirm your stay at Chetola Resort at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.