FAQs & policies

Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.

At Chena Hot Springs Resort, check-in begins at 4 PM and check-out is by 11 AM. Baggage storage is available if you arrive early or leave late.

Yes — dogs are welcome at Chena Hot Springs Resort; the pet fee is $240 per night and a $200 pet deposit is required.

Yes — Chena Hot Springs Resort offers free parking for guests.

Yes — free Wi-Fi is available at Chena Hot Springs Resort.

At Chena Hot Springs Resort, there is a restaurant on the property and there is a bar.

Rooms at Chena Hot Springs Resort include pool, sauna, heating, hot tub, two queens and type family.

Yes — Chena Hot Springs Resort offers a pool, spa, spa treatments and spa massage reflexology.

Yes — Chena Hot Springs Resort is family friendly, with kids welcome.

Accessible features at Chena Hot Springs Resort include wheelchair accessible and service animals allowed. If this is essential to your stay, please confirm it with us before you reserve.

Chena Hot Springs Resort is in Fairbanks, Alaska. The Map page shows the exact spot.

Guests at Chena Hot Springs Resort can enjoy hiking and ski shuttle service.

Yes — Chena Hot Springs Resort offers meeting room.

It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.

At Chena Hot Springs Resort: pool hours: 7 am-11:45 pm daily; until 11:30 pm daily; breakfast hours: 7-11:30 am daily; lunch hours: 11:30 am-4:30 pm daily; dinner hours: 5-10 pm daily.

Chena Hot Springs Resort lists these charges: taxes: 8%.

At Chena Hot Springs Resort: free parking; Free Wi-Fi; free cancellation until: 24 hours before arrival; minimum check-in age: 18; children stay free: 5 and under; smoking allowed: no.

From Chena Hot Springs Resort, Fairbanks International Airport is about 55 miles away and the nearest major airport, Ted Stevens Anchorage International Airport, is about 294 miles away.

Chena Hot Springs Resort is on Alaska time — check-in and check-out times on this page are local times.

Yes — the Gallery page has 33 photographs of Chena Hot Springs Resort, and the Rooms, Dining and Amenities pages show the photos that belong to each.

Yes — the front desk at Chena Hot Springs Resort is staffed 24 hours a day.

Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.

Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.