FAQs & policies

Answers to the questions our guests ask most about Chateau Hotel New Orleans.
How do I reserve a room at Chateau Hotel New Orleans?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Chateau Hotel New Orleans?
At Chateau Hotel New Orleans, check-in begins at 4:00 PM and check-out is by 12:00 PM.
Is parking available at Chateau Hotel New Orleans?
Yes — parking is available at Chateau Hotel New Orleans for $45.
Does Chateau Hotel New Orleans have Wi-Fi?
Yes — free Wi-Fi is available in the rooms and public areas at Chateau Hotel New Orleans.
Is breakfast included, and is there a restaurant at Chateau Hotel New Orleans?
At Chateau Hotel New Orleans, breakfast is included with your stay, there is a restaurant on the property and there is a bar.
What is in the rooms at Chateau Hotel New Orleans?
Rooms at Chateau Hotel New Orleans include pool, heating, pool outdoor, suite junior, pool loungers and air conditioning.
Does Chateau Hotel New Orleans have a pool or spa?
Yes — Chateau Hotel New Orleans offers a pool.
Is Chateau Hotel New Orleans a good fit for families?
Yes — Chateau Hotel New Orleans is family friendly.
Is Chateau Hotel New Orleans wheelchair accessible?
Accessible features at Chateau Hotel New Orleans include service animals allowed. If this is essential to your stay, please confirm it with us before you reserve.
Where is Chateau Hotel New Orleans?
Chateau Hotel New Orleans is in New Orleans, Louisiana. The Map page shows the exact spot.
What is there to do around Chateau Hotel New Orleans?
Guests at Chateau Hotel New Orleans can enjoy ski shuttle service and sailing.
Can I hold a meeting or wedding at Chateau Hotel New Orleans?
Yes — Chateau Hotel New Orleans offers business center and wedding ceremony.
Is Chateau Hotel New Orleans smoke-free?
Yes — Chateau Hotel New Orleans is a smoke-free property.
What are the hours at Chateau Hotel New Orleans?
At Chateau Hotel New Orleans: front desk: open 24 hours.
What fees should I know about at Chateau Hotel New Orleans?
Chateau Hotel New Orleans lists these charges: parking fee: $45.
What should I know before I book at Chateau Hotel New Orleans?
At Chateau Hotel New Orleans: Free Wi-Fi; breakfast included; minimum check-in age: 21; smoking allowed: no; elevator: no; rooms reached by stairs only; housekeeping: daily.
How far is Chateau Hotel New Orleans from the airport?
From Chateau Hotel New Orleans, Louis Armstrong New Orleans International Airport is about 12 miles away.
Is there a grocery store near Chateau Hotel New Orleans?
Yes — the nearest grocery store is about 170 yards from Chateau Hotel New Orleans.
Is there public transportation near Chateau Hotel New Orleans?
Yes — the nearest public transit stop is about 260 yards from Chateau Hotel New Orleans.
What time zone is Chateau Hotel New Orleans in?
Chateau Hotel New Orleans is on Central time — check-in and check-out times on this page are local times.
Can I see photos of Chateau Hotel New Orleans?
Yes — the Gallery page has 133 photographs of Chateau Hotel New Orleans, and the Rooms, Dining and Amenities pages show the photos that belong to each.
Can I arrive late at Chateau Hotel New Orleans?
Yes — the front desk at Chateau Hotel New Orleans is staffed 24 hours a day.
How will I know my reservation at Chateau Hotel New Orleans is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 12:00 PM
- Front desk: open 24 hours
Fees
- Parking fee: $45
Policies & good to know
- Free Wi-Fi: yes
- Breakfast included: yes
- Minimum check-in age: 21
- Smoking allowed: no
- Elevator: no
- Rooms reached by stairs only: yes
- Housekeeping: daily
Reserve your stay
Choose your dates and confirm your stay at Chateau Hotel New Orleans at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.