FAQs & policies
Answers to the questions our guests ask most about Capes Hotel.
How do I reserve a room at Capes Hotel?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Capes Hotel?
At Capes Hotel, check-in begins at 4:00 PM and check-out is by 11:00 AM.
Is Capes Hotel pet friendly?
Capes Hotel does not accept pets.
Is parking available at Capes Hotel?
Yes — parking is available at Capes Hotel for $7.
Does Capes Hotel have Wi-Fi?
Yes — free Wi-Fi is available at Capes Hotel.
Is breakfast included, and is there a restaurant at Capes Hotel?
At Capes Hotel, there is a restaurant on the property and there is a bar.
What is in the rooms at Capes Hotel?
Rooms at Capes Hotel include pool, pool indoor, elevator, heating, pool water park and pool outdoor.
Does Capes Hotel have a pool or spa?
Yes — Capes Hotel offers a pool and spa.
Is Capes Hotel a good fit for families?
Yes — Capes Hotel is family friendly.
Where is Capes Hotel?
Capes Hotel is in Virginia Beach, Virginia. The Map page shows the exact spot.
What is there to do around Capes Hotel?
Guests at Capes Hotel can enjoy ski rental on site and beach towels provided.
Can I hold a meeting or wedding at Capes Hotel?
Yes — Capes Hotel offers business center.
What is the cancellation policy at Capes Hotel?
It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
Is Capes Hotel smoke-free?
Yes — Capes Hotel is a smoke-free property.
What fees should I know about at Capes Hotel?
Capes Hotel lists these charges: parking fee: $7; extra person fee: $10 per person per night; cancellation penalty: $20.
What should I know before I book at Capes Hotel?
At Capes Hotel: Free Wi-Fi; deposit: 1 night; free cancellation until: 3 days before arrival; minimum check-in age: 21; Photo ID required at check-in; smoking allowed: no.
How far is Capes Hotel from the airport?
From Capes Hotel, Norfolk International Airport is about 13 miles away.
Is there a grocery store near Capes Hotel?
Yes — the nearest grocery store is about 200 yards from Capes Hotel.
Is there public transportation near Capes Hotel?
Yes — the nearest public transit stop is about 380 yards from Capes Hotel.
Is Capes Hotel close to the water?
Yes — Capes Hotel is within 1.9 miles of the coast.
What time zone is Capes Hotel in?
Capes Hotel is on Eastern time — check-in and check-out times on this page are local times.
Can I see photos of Capes Hotel?
Yes — the Gallery page has 38 photographs of Capes Hotel, and the Rooms, Dining and Amenities pages show the photos that belong to each.
Can I arrive late at Capes Hotel?
Yes — the front desk at Capes Hotel is staffed 24 hours a day.
How will I know my reservation at Capes Hotel is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 11:00 AM
Fees
- Parking fee: $7
- Extra person fee: $10 per person per night
- Cancellation penalty: $20
Policies & good to know
- Free Wi-Fi: yes
- Deposit: 1 night
- Free cancellation until: 3 days before arrival
- Minimum check-in age: 21
- Photo ID required at check-in: yes
- Smoking allowed: no
- No Pets Property
- Cancellation Strict
- Non Refundable
Reserve your stay
Choose your dates and confirm your stay at Capes Hotel at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.