FAQs & policies
Answers to the questions our guests ask most about Brookside Lodge.
How do I reserve a room at Brookside Lodge?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Brookside Lodge?
At Brookside Lodge, check-in begins at 4:00 PM and check-out is by 11:00 AM.
Is Brookside Lodge pet friendly?
Brookside Lodge does not accept pets.
Is parking available at Brookside Lodge?
Yes — Brookside Lodge offers free parking for guests.
Does Brookside Lodge have Wi-Fi?
Yes — free Wi-Fi is available at Brookside Lodge.
Is breakfast included, and is there a restaurant at Brookside Lodge?
At Brookside Lodge, a breakfast_type_continental breakfast is included with your stay, there is a restaurant on the property and there is a bar.
What is in the rooms at Brookside Lodge?
Rooms at Brookside Lodge include pool, fitness center, elevator, heating, air conditioning and pool outdoor.
Does Brookside Lodge have a pool or spa?
Yes — Brookside Lodge offers a pool.
Is Brookside Lodge a good fit for families?
Yes — Brookside Lodge is family friendly, with kids pool.
Is Brookside Lodge wheelchair accessible?
Accessible features at Brookside Lodge include wheelchair accessible. If this is essential to your stay, please confirm it with us before you reserve.
Where is Brookside Lodge?
Brookside Lodge is in Gatlinburg, Tennessee. The Map page shows the exact spot.
What is there to do around Brookside Lodge?
Guests at Brookside Lodge can enjoy fishing, hiking, ski resort and horseback riding.
Can I hold a meeting or wedding at Brookside Lodge?
Yes — Brookside Lodge offers business center and meeting room.
What is the cancellation policy at Brookside Lodge?
It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
What are the hours at Brookside Lodge?
At Brookside Lodge: breakfast hours: 8-11 am daily.
What should I know before I book at Brookside Lodge?
At Brookside Lodge: free parking; Free Wi-Fi; breakfast included; housekeeping: daily.
How far is Brookside Lodge from the airport?
From Brookside Lodge, McGhee Tyson Airport is about 28 miles away.
Is there a grocery store near Brookside Lodge?
Yes — the nearest grocery store is about 0.4 miles from Brookside Lodge.
Is there public transportation near Brookside Lodge?
Yes — the nearest public transit stop is about 30 ft from Brookside Lodge.
What time zone is Brookside Lodge in?
Brookside Lodge is on Eastern time — check-in and check-out times on this page are local times.
Can I see photos of Brookside Lodge?
Yes — the Gallery page has 34 photographs of Brookside Lodge, and the Rooms, Dining and Amenities pages show the photos that belong to each.
Can I arrive late at Brookside Lodge?
Yes — the front desk at Brookside Lodge is staffed 24 hours a day.
How will I know my reservation at Brookside Lodge is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 11:00 AM
- Breakfast hours: 8-11 am daily
Policies & good to know
- Free parking: yes
- Free Wi-Fi: yes
- Breakfast included: yes
- Housekeeping: daily
- Breakfast Included
- No Pets Property
- Cancellation Strict
- Non Refundable
Reserve your stay
Choose your dates and confirm your stay at Brookside Lodge at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.