FAQs & policies

Answers to the questions our guests ask most about Big Cypress Lodge.
How do I reserve a room at Big Cypress Lodge?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Big Cypress Lodge?
At Big Cypress Lodge, check-in begins at 4:00 PM and check-out is by 11:00 AM. Baggage storage is available if you arrive early or leave late.
Is Big Cypress Lodge pet friendly?
Yes — dogs are welcome at Big Cypress Lodge; there is a one-time pet fee of $75 per pet per stay, there is a 50 lb weight limit and there is a dog park close by.
Is parking available at Big Cypress Lodge?
Yes — parking is available at Big Cypress Lodge for $20 per night.
Does Big Cypress Lodge have Wi-Fi?
Yes — free Wi-Fi is available at Big Cypress Lodge.
Is breakfast included, and is there a restaurant at Big Cypress Lodge?
At Big Cypress Lodge, there is a restaurant on the property and there is a bar.
What is in the rooms at Big Cypress Lodge?
Rooms at Big Cypress Lodge include treehouse, cabin, fitness center, concierge service, elevator and heating.
Does Big Cypress Lodge have a pool or spa?
Yes — Big Cypress Lodge offers spa and spa treatments.
Is Big Cypress Lodge a good fit for families?
Yes — Big Cypress Lodge is family friendly, with game room.
Is Big Cypress Lodge wheelchair accessible?
Accessible features at Big Cypress Lodge include wheelchair accessible, grab bars and ADA compliant.
Where is Big Cypress Lodge?
Big Cypress Lodge is in Memphis, Tennessee. The Map page shows the exact spot.
What is there to do around Big Cypress Lodge?
Guests at Big Cypress Lodge can enjoy fishing and ski shuttle service.
Can I hold a meeting or wedding at Big Cypress Lodge?
Yes — Big Cypress Lodge offers business center, meeting room and event planning staff.
What is the cancellation policy at Big Cypress Lodge?
It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
What are the hours at Big Cypress Lodge?
At Big Cypress Lodge: latest check-in: 4:00 PM; late check-out until: 11:00 AM; breakfast hours (Wahlbugers Wild): 7-10 am daily; restaurant hours (The Lookout At The Pyramid): Mon-Sat 11 am-9 pm; Sun 11 am-8 pm; Mon-Sat 9 am-9 pm; Sun 10 am-7 pm; bar hours (Big Cypress lobby bar): 5-10 pm daily; Fri, Sat 4-11 pm; Sun 4-10 pm; Mon-Sat 11 am-9 pm; Sun 11 am-7 pm; cafe / market: 7-11 am daily; room service hours: Mon-Thu, Sun 11 am-9 pm; Fri, Sat 11 am-10 pm; fitness center hours: open 24 hours; shuttle hours: 9 am-10 pm daily; 7 am-10 pm daily; unknown: Mon-Sat 11 am-9 pm; Sun 11 am-8 pm; open 24 hours; Fri, Sat 4-11 pm; Sun 4-10 pm; Mon-Thu 4-10 pm; Mon-Thu, Sun 11 am-9 pm; Fri, Sat 11 am-10 pm; Mon-Sat 11 am-8:30 pm; Sun 11 am-6:30 pm; Mon-Sat 9 am-9 pm; Sun 10 am-7 pm; Mon-Sat 9 am-8 pm; Mon-Sat 10 am-8 pm; Sun 9 am-6 pm; Fri, Sat 6-10 pm.
What fees should I know about at Big Cypress Lodge?
Big Cypress Lodge lists these charges: early check-in fee: $50; parking fee: $20 per night; shuttle fee: $100 (each way); shuttle fee: $0 (also listed); incidental hold: $100 per stay; cancellation penalty: 100% (inside 72 hours).
What should I know before I book at Big Cypress Lodge?
At Big Cypress Lodge: early check-in offered; late check-out offered; Free Wi-Fi; deposit refundable; deposit: 1 night; free cancellation until: 3 days before arrival; minimum check-in age: 21.
How far is Big Cypress Lodge from the airport?
From Big Cypress Lodge, Frederick W. Smith International Airport is about 8.8 miles away.
Is there a grocery store near Big Cypress Lodge?
Yes — the nearest grocery store is about 0.3 miles from Big Cypress Lodge.
Is there public transportation near Big Cypress Lodge?
Yes — the nearest public transit stop is about 130 yards from Big Cypress Lodge.
What time zone is Big Cypress Lodge in?
Big Cypress Lodge is on Central time — check-in and check-out times on this page are local times.
Can I see photos of Big Cypress Lodge?
Yes — the Gallery page has 42 photographs of Big Cypress Lodge, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at Big Cypress Lodge is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Latest check-in: 4:00 PM
- Check-out by: 11:00 AM
- Late check-out until: 11:00 AM
- Breakfast hours (Wahlbugers Wild): 7-10 am daily
- Restaurant hours (The Lookout At The Pyramid): Mon-Sat 11 am-9 pm; Sun 11 am-8 pm; Mon-Sat 9 am-9 pm; Sun 10 am-7 pm
- Bar hours (Big Cypress lobby bar): 5-10 pm daily; Fri, Sat 4-11 pm; Sun 4-10 pm; Mon-Sat 11 am-9 pm; Sun 11 am-7 pm
- Cafe / market: 7-11 am daily
- Room service hours: Mon-Thu, Sun 11 am-9 pm; Fri, Sat 11 am-10 pm
- Fitness center hours: open 24 hours
- Shuttle hours: 9 am-10 pm daily; 7 am-10 pm daily
- unknown: Mon-Sat 11 am-9 pm; Sun 11 am-8 pm; open 24 hours; Fri, Sat 4-11 pm; Sun 4-10 pm; Mon-Thu 4-10 pm; Mon-Thu, Sun 11 am-9 pm; Fri, Sat 11 am-10 pm; Mon-Sat 11 am-8:30 pm; Sun 11 am-6:30 pm; Mon-Sat 9 am-9 pm; Sun 10 am-7 pm; Mon-Sat 9 am-8 pm; Mon-Sat 10 am-8 pm; Sun 9 am-6 pm; Fri, Sat 6-10 pm
Fees
- Early check-in fee: $50
- Parking fee: $20 per night
- Shuttle fee: $100 (each way)
- Shuttle fee: $0 (also listed)
- Incidental hold: $100 per stay
- Cancellation penalty: 100% (inside 72 hours)
Policies & good to know
- Early check-in offered: yes
- Late check-out offered: yes
- Free Wi-Fi: yes
- Deposit refundable: yes
- Deposit: 1 night
- Free cancellation until: 3 days before arrival
- Minimum check-in age: 21
- Cancellation Strict
- Non Refundable
- Baggage Storage Free
Pets
- Dogs Welcome
- Pet Fee One Time: $75
- Pet Fee Per Pet
- Pet Dog Park
Reserve your stay
Choose your dates and confirm your stay at Big Cypress Lodge at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.