FAQs & policies

Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.

At Bienville House, check-in begins at 4:00 PM and check-out is by 12:00 PM.

Yes — dogs are welcome at Bienville House; the pet fee is $25 per night plus $100 per stay, up to 2 pets per room and pet beds and amenities are provided.

Yes — parking is available at Bienville House.

Yes — free Wi-Fi is available in the rooms and public areas at Bienville House.

At Bienville House, breakfast is included with your stay, there is a restaurant on the property and there is a bar.

Rooms at Bienville House include pool, pool outdoor, with balcony, penthouse, concierge service and fitness center.

Yes — Bienville House offers a pool and spa treatments.

Accessible features at Bienville House include wheelchair accessible, service animals allowed, step free shower and grab bars. If this is essential to your stay, please confirm it with us before you reserve.

Bienville House is in New Orleans, Louisiana. The Map page shows the exact spot.

Guests at Bienville House can enjoy ski shuttle service.

Yes — Bienville House offers business center, meeting room, wedding ceremony and event space.

It depends on the rate you choose: some rates can be cancelled free of charge within the stated window and discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.

Yes — Bienville House is a smoke-free property.

At Bienville House: pool hours: 7 am-10 pm daily; bar hours (Latitude 29): Mon-Thu 3-10 pm; Fri 3 pm-midnight; Sat noon-midnight; Sun noon-9 pm.

Bienville House lists these charges: valet parking fee: $44 per night; cleaning fee: $100; incidental hold: $75 per night.

At Bienville House: early check-in offered; Free Wi-Fi; breakfast included.

From Bienville House, Louis Armstrong New Orleans International Airport is about 12 miles away.

Yes — the nearest grocery store is about 290 yards from Bienville House.

Yes — the nearest public transit stop is about 210 yards from Bienville House.

Bienville House is on Central time — check-in and check-out times on this page are local times.

Yes — the Gallery page has 101 photographs of Bienville House, and the Rooms, Dining and Amenities pages show the photos that belong to each.

Yes — the front desk at Bienville House is staffed 24 hours a day.

Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.

Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.