FAQs & policies
Answers to the questions our guests ask most about Berkshires Untold.
How do I reserve a room at Berkshires Untold?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Berkshires Untold?
At Berkshires Untold, check-in begins at 3:00 PM and check-out is by 11:00 AM.
Is Berkshires Untold pet friendly?
Yes — dogs are welcome at Berkshires Untold; there is a one-time pet fee of $85 per stay and up to 1 pet per room.
Is parking available at Berkshires Untold?
Yes — Berkshires Untold offers free parking for guests.
Does Berkshires Untold have Wi-Fi?
Yes — free Wi-Fi is available at Berkshires Untold.
Is breakfast included, and is there a restaurant at Berkshires Untold?
At Berkshires Untold, breakfast is included with your stay, there is a restaurant on the property and there is a bar.
What is in the rooms at Berkshires Untold?
Rooms at Berkshires Untold include concierge service, heating, free Wi-Fi, air conditioning, sofa beds and sleeper sofa.
Is Berkshires Untold wheelchair accessible?
Accessible features at Berkshires Untold include wheelchair accessible.
Where is Berkshires Untold?
Berkshires Untold is in Lenox, Massachusetts. The Map page shows the exact spot.
What is there to do around Berkshires Untold?
Guests at Berkshires Untold can enjoy hiking.
Can I hold a meeting or wedding at Berkshires Untold?
Yes — Berkshires Untold offers meeting room, meeting ballroom and event space.
What is the cancellation policy at Berkshires Untold?
It depends on the rate you choose: discounted rates may be non-refundable and a card or deposit may be required to hold the reservation. The exact terms for your dates are shown before you confirm.
Is Berkshires Untold smoke-free?
Yes — Berkshires Untold is a smoke-free property.
What are the hours at Berkshires Untold?
At Berkshires Untold: breakfast hours (The Club Room): 8:30-10:30 am daily; dinner hours (The Club Room): Wed-Sun 5-10 pm; restaurant hours (The Club Room): 11 am-11 pm daily; 4-11 pm daily.
What should I know before I book at Berkshires Untold?
At Berkshires Untold: free parking; Free Wi-Fi; breakfast included; smoking allowed: no.
How far is Berkshires Untold from the airport?
From Berkshires Untold, Albany International Airport is about 37 miles away.
Is there public transportation near Berkshires Untold?
Yes — the nearest public transit stop is about 0.3 miles from Berkshires Untold.
What time zone is Berkshires Untold in?
Berkshires Untold is on Eastern time — check-in and check-out times on this page are local times.
Can I see photos of Berkshires Untold?
Yes — the Gallery page has 53 photographs of Berkshires Untold, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at Berkshires Untold is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 3:00 PM
- Check-out by: 11:00 AM
- Breakfast hours (The Club Room): 8:30-10:30 am daily
- Dinner hours (The Club Room): Wed-Sun 5-10 pm
- Restaurant hours (The Club Room): 11 am-11 pm daily; 4-11 pm daily
Policies & good to know
- Free parking: yes
- Free Wi-Fi: yes
- Breakfast included: yes
- Smoking allowed: no
- Pay Now
- Cancellation Strict
- Non Refundable
Pets
- Dogs Welcome
- Pet Fee One Time: $85
- Dog Friendly
Reserve your stay
Choose your dates and confirm your stay at Berkshires Untold at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.