FAQs & policies
Answers to the questions our guests ask most about At The Crater's Edge.
How do I reserve a room at At The Crater's Edge?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at At The Crater's Edge?
At At The Crater's Edge, check-in begins at 3:00 PM and check-out is by 10:00 AM. Baggage storage is available if you arrive early or leave late.
Is parking available at At The Crater's Edge?
Yes — At The Crater's Edge offers free parking for guests.
Does At The Crater's Edge have Wi-Fi?
Yes — free Wi-Fi is available at At The Crater's Edge.
Is breakfast included, and is there a restaurant at At The Crater's Edge?
At At The Crater's Edge, there is a restaurant on the property and there is a bar.
What is in the rooms at At The Crater's Edge?
Rooms at At The Crater's Edge include hot tub, king beds, free Wi-Fi, hot tub jacuzzi, studio and with balcony.
Does At The Crater's Edge have a pool or spa?
Yes — At The Crater's Edge offers spa.
Where is At The Crater's Edge?
At The Crater's Edge is in Volcano, Hawaii. The Map page shows the exact spot.
What is there to do around At The Crater's Edge?
Guests at At The Crater's Edge can enjoy hiking, snorkeling and fishing.
What are the hours at At The Crater's Edge?
At At The Crater's Edge: latest check-in: 6:00 PM; entrance: 9 am-5 pm daily; 9 pm-midnight daily (entrance hours).
What fees should I know about at At The Crater's Edge?
At The Crater's Edge lists these charges: deposit: 50%.
What should I know before I book at At The Crater's Edge?
At At The Crater's Edge: free parking; Free Wi-Fi; housekeeping: no housekeeping during the stay.
How far is At The Crater's Edge from the airport?
From At The Crater's Edge, Hilo International Airport is about 23 miles away and the nearest major airport, Ellison Onizuka Kona International Airport at Keāhole, is about 58 miles away.
What time zone is At The Crater's Edge in?
At The Crater's Edge is on Hawaii time — check-in and check-out times on this page are local times.
Can I see photos of At The Crater's Edge?
Yes — the Gallery page has 26 photographs of At The Crater's Edge, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at At The Crater's Edge is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 3:00 PM
- Latest check-in: 6:00 PM
- Check-out by: 10:00 AM
- entrance: 9 am-5 pm daily; 9 pm-midnight daily (entrance hours)
Fees
- Deposit: 50%
Policies & good to know
- Free parking: yes
- Free Wi-Fi: yes
- Housekeeping: no housekeeping during the stay
- Baggage Storage Free
Reserve your stay
Choose your dates and confirm your stay at At The Crater's Edge at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.