FAQs & policies

Answers to the questions our guests ask most about 11 Howard.
How do I reserve a room at 11 Howard?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at 11 Howard?
At 11 Howard, check-in begins at 4:00 PM and check-out is by 11:00 AM. Baggage storage is available if you arrive early or leave late.
Is 11 Howard pet friendly?
Yes — dogs are welcome at 11 Howard; there is a pet fee of $150, there is a 20 lb weight limit and up to 1 pet per room.
Is parking available at 11 Howard?
Yes — parking is available at 11 Howard.
Does 11 Howard have Wi-Fi?
Yes — free Wi-Fi is available at 11 Howard.
Is breakfast included, and is there a restaurant at 11 Howard?
At 11 Howard, breakfast is included with your stay, there is a restaurant on the property and there is a bar.
What is in the rooms at 11 Howard?
Rooms at 11 Howard include concierge service, elevator, heating, sofa beds, sleeper sofa and deluxe.
Does 11 Howard have a pool or spa?
Yes — 11 Howard offers spa yoga classes and spa treatments.
Is 11 Howard wheelchair accessible?
Accessible features at 11 Howard include wheelchair accessible.
Where is 11 Howard?
11 Howard is in New York, New York. The Map page shows the exact spot.
Can I hold a meeting or wedding at 11 Howard?
Yes — 11 Howard offers business center, meeting room and event space.
What is the cancellation policy at 11 Howard?
It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
Is 11 Howard smoke-free?
Yes — 11 Howard is a smoke-free property.
What are the hours at 11 Howard?
At 11 Howard: lunch hours (Le Coucou): Mon-Fri 11:30 am-2 pm; dinner hours (Le Coucou): Mon-Sat 5-11 pm; restaurant hours (LA RUBIA): Mon-Thu, Sun 8 am-midnight; Fri, Sat 8-2 am; bar hours (the blond): Mon, Tue 5 pm-midnight; Wed 5 pm-1 am; Thu-Sat 5 pm-4 am; Mon-Sat 5-10 pm; room service hours (room service): 7 am-11 pm daily; 7-11 am daily; spa hours: Mon-Fri 8 am-9 pm; The Library: 7 am-11 pm daily.
What fees should I know about at 11 Howard?
11 Howard lists these charges: early check-in fee: $150; late check-out fee: $75; resort / amenity fee: $35 per night; valet parking fee: $105; smoking fine: $600; incidental hold: $150 per night.
What should I know before I book at 11 Howard?
At 11 Howard: early check-in offered; late check-out offered; Free Wi-Fi; breakfast included; minimum check-in age: 21; smoking allowed: no.
How far is 11 Howard from the airport?
From 11 Howard, LaGuardia Airport is about 7.8 miles away.
Is there a grocery store near 11 Howard?
Yes — the nearest grocery store is about 130 yards from 11 Howard.
Is there public transportation near 11 Howard?
Yes — the nearest public transit stop is about 160 ft from 11 Howard.
Is 11 Howard close to the water?
Yes — 11 Howard is within 1.9 miles of the coast.
What time zone is 11 Howard in?
11 Howard is on Eastern time — check-in and check-out times on this page are local times.
Can I see photos of 11 Howard?
Yes — the Gallery page has 89 photographs of 11 Howard, and the Rooms, Dining and Amenities pages show the photos that belong to each.
Can I arrive late at 11 Howard?
Yes — the front desk at 11 Howard is staffed 24 hours a day.
How will I know my reservation at 11 Howard is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 11:00 AM
- Lunch hours (Le Coucou): Mon-Fri 11:30 am-2 pm
- Dinner hours (Le Coucou): Mon-Sat 5-11 pm
- Restaurant hours (LA RUBIA): Mon-Thu, Sun 8 am-midnight; Fri, Sat 8-2 am
- Bar hours (the blond): Mon, Tue 5 pm-midnight; Wed 5 pm-1 am; Thu-Sat 5 pm-4 am; Mon-Sat 5-10 pm
- Room service hours (room service): 7 am-11 pm daily; 7-11 am daily
- Spa hours: Mon-Fri 8 am-9 pm
- The Library: 7 am-11 pm daily
Fees
- Early check-in fee: $150
- Late check-out fee: $75
- Resort / amenity fee: $35 per night
- Valet parking fee: $105
- Smoking fine: $600
- Incidental hold: $150 per night
Policies & good to know
- Early check-in offered: yes
- Late check-out offered: yes
- Free Wi-Fi: yes
- Breakfast included: yes
- Minimum check-in age: 21
- Smoking allowed: no
- Destination Fee
- Cancellation Strict
- Non Refundable
- Breakfast Included
- Baggage Storage Free
Pets
- Dogs Welcome
- Dog Friendly
- Pet Fee Amount: $150
Reserve your stay
Choose your dates and confirm your stay at 11 Howard at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.